Nehawa N.

PROFILE  An ambitious Student of International Business and Management looking to fill in on a business/management position.  Seeking to excel in the dynamic and intensely competitive field of IT/ business management by utilizing my technical, managerial & interpersonal skills to achieve a prosperous growth.  Over 5+ years of leading experience with reputable track record providing IT consultancy, security audits, infrastructure designing, planning and solution implementation.  An accomplished, client-focused professional with experience in delivering excellence in the management of processes, procedures and personnel within it/sales, call center and customer service environments.  Possess experience in call center operations and providing leadership to teams in the delivery of high standards of customer service and the delivery of established objectives. Strong interpersonal and communication skills with a proven record of teamwork, interaction and leading resources from the front. Expert in managing relationships with high-pro le clients and translating marketing and social media needs into results-driven strategies.