Hello my name is Raaed Gerges , working as a Senior unified communication engineer since 2013.
My typical job profile includes Design, Implement, configure and troubleshoot Cisco Collaboration solutions
My Experience include : Unified Communications equipment , R&S . (Implement & Support)
Major Responsibilities Include:
•Providing end to end Support for Cisco Voice , R&S environment
•Providing end to end Implement for Cisco Voice , R&S environment
•Troubleshooting & Configuring E1 (issues, troubleshooting, configuration & maintenance)
•Troubleshooting & Configuring (CUCM , Voice Gateways "H323,MGCP" , IP Phones ,etc)
•Troubleshooting & Configuring cisco unity connection
•Troubleshooting & Configuring cisco unified IM/Presence
•Troubleshooting & Configuring VCS andExpressway Core and Edge
•Troubleshooting & Configuring different telepresence endpoints.
•Troubleshooting & Configuring routers (issues, troubleshooting, configuration & maintenance)