Raquel N.

I have 3 years and 1 month of experience in Customer Service assisting U.S. customers. I was trained at a large Call Center in the Philippines. I can provide email, chat, and phone support and will do everything I can to delight the customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Representative I have managed to sharpen skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers. I am a full-time freelancer and can work U.S. business hours.