Sheila Marie C.

I am a Customer Service Representative for 4 years and I am a reliable Virtual Assistant. I have a set of skills that are available to become a top-notch VA like: phone communication, email and chat support, data entry. I am a fairly new freelancer with a dedication to provide 100% client satisfaction to my future clients. I have learned skills in becoming a Virtual Assistant in a continuous self-learning process. I can provide: admin tasks, data entry, communication skills, writing. basic accounting skills, researching, etc. My Soft Skills are the following: ✅Communication. ✅Teamwork. ✅Problem-solving. ✅Time management. ✅Critical thinking. ✅Decision-making. ✅Organizational. ✅Stress management. My hard skills are the following: ✅Customer Care ✅Outbound Calling Campaign ✅Inbound Calls handling ✅Billing ✅Data Entry ✅40 WPM with 99% accuracy Tools: ✅Microsoft Excel ✅Microsoft Word ✅Outlook ✅Emailing system: Slack, Outlook, Gmail, Hotmail ✅CRMs: VoIP/Softphone - Five9, Nice-in contact, Bria ✅Social media sites : Facebook, Instagram, Twitter. Viber ✅Canva ✅Google Sheets, Google Docs, Google Drive If you liked what you see on my profile, kindly send me an interview?