Sidharth S.

Sidharth.S [login to view URL] +91- 9895569551 CAREER OBJECTIVE: To foresee myself as an effective contributor towards the work, where my knowledge and experience can grow along with the company. I have the interest, capability, and motivation to play an effective role in a real professional atmosphere. Work Experience: Universo Softech [login to view URL] (From Feb 2017 to Present) Designation: - Team Leader (International voice process) • Making cold calls to Clients and under me team members they report me • Perform a general evaluation of an application (financial documents, mortgage type etc.) • Help client choose the most appropriate mortgage • Gather all important data from client (assets, debts etc.) • Responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. • For rendering useful administrative support to other members of the customer care team. • Responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. • Attending escalation calls apart from taking normal calls. • Conveying the client requirements to the team with regards to the process. • Attaining daily, weekly and monthly targets specified by the process. • Adhering to the schedule as prescribed by the manager • Providing the feedback to the process manager at the end of the day. Natura Bioscience Marketing [login to view URL] ( From Apr-2015 to 2016 NOV) Designation: - Business Development Executive Responsible for developing and maintaining commercially productive relationships with both new and old clients. Also, in charge of identifying every sales lead and of making the most out of every opportunity to increase revenue and profitability. To evaluate own marketing campaigns and recommend suggestions for future improvement. Identify and evaluate specific growth opportunities for new and existing business, report market dynamics in related industries on regular basis. Developing and implement strong capabilities within the sales area to execute business strategies, negotiate effectively and build customer relationships