An excellent mix of Project Management (PMP certified), Service Delivery Operations, Contract/ Commercial Management (pre and post signature) & Quality management (Six Sigma/ Lean) including transformation with an experience of over 18 years in IT/ IT enabled services and Telecom industry. I have primarily managed end to end projects from Engagement (pre-sales) to Transition to Delivery till Closure handling P&L/ Financial performance, Customer satisfaction, Operations and Business controls of such projects. I’m well versed in interacting at Executive level and experienced in Customer/ Supplier & Stakeholder management (Internal & External) having core experience in Relationship, Negotiations & Risk Management, Performance & People management. I have Management exposure at global level and have traveled to countries like Poland, Austria, Netherlands, China, Malaysia, Nigeria, Dubai, USA, Finland and Australia among others on Key International Assignments/ Projects.