Help with customer support

I am well-experienced in data entry and providing customer service. I am flexible, hardworking, team player and I can work even without close supervision, I am into details and always do proofreading. I can start immediately, and shifting schedule or working on a graveyard shift won't be a problem. I believe those traits would be a big help to your project's success.

• 7 years of experience in customer support/production support. • Experienced in writing SQL queries. • Worked with customers from US, UK, AUS and APJ region. • Experienced in working on technical projects providing support via email, chat, phone and a few help desk tools. • Support Involved troubleshooting, analysis, finding root cause of the issue, documenting the problem and coordinating between different teams to get the issue resolved. • Worked on manual testing of new versions of software on websites, mobile app creating test cases. • Possess good leadership skills. • Worked as Operation Lead and Team Lead in previous projects. • Involved in sales activities like explaining new features/modules and promotional offers to clients. • Worked as a promoter on social media for new features which includes answering queries/communicating with various groups, users etc. • Got a good sense of dealing irate customers and explaining the technical terms to a non-technical person in layman's language. • Worked in US (NY) for over 2 years handling a very busy support desk. • Also experienced in working remotely/from home supporting clients. • Provided good quality data entry support in previous projects.

We are here from the last 5 Years To give the Services on Content & Proof Reading. We are Successfully Completed many effective Correction with Proof Reading From Different sites.

A proposal has not yet been provided

I'm really interested, can I have the sample work??? Please message me

1) Myself Sandeep Saini. I have more than 15 years of full time experience in application software development including more than 3 years of strong experience in Project Management / Tech Lead, more than 10 years of strong experience in .Net technologies mainly , VB .Net, C#, ADO .NET , XML, XSLT, Web Service, MVC, .Net Reporting, Threading. Also have experience of Payment gateways like Authorize-Net, Braintree, Paypal APIs, Epay, Google Checkout, Amazon Checkout. 2) I would rate my knowledge and experience in building APIs, C#, .Net, JSON-(9/10). 3) We work on dedicated fibre optic network. The reliabilty is very high and we have round the clock dedicated support for networking. We are already working with many company in US, Mexico, Europe.