Hello
We actually are a company with a big call center based in Morocco Casablanca. We are ready to work with you and Ready to start Asap.
Below are some services provided by our call center.
Customer Service:
Answering Service:
Call Center Services Like
• Telemarketing
• Lead generation
• Appointment setting / Sale
• Data Entry
• Technical Support Outsourcing
• Direct mail follow-up
we guarantee a very good quality of our services:
Our employed-have at least a BAC + 4 are FRENCH, ENGLISH BILINGUAL (without accent, without spelling mistakes) .
The assignments are Carefully Prepared:
- Provision of a project manager on our website
- We help our customers to define Needs and Their objective by writing specifications.
- Introducing the context of your business to our operators
- Operator training (assimilation context, skills transfer, ...)
Permanent monitoring of Production
- Establishment of a daily reporting by the project manager in order to improve results.
- Provision of a dashboard That allows you to monitor in real time the Evolution of your campaign in the case of call management (Ability to listen in real time).
Outsource Service for inbound, outbound calls and Back Office at KB2S allow you to Significantly Reduce your costs.
Best Regards