Bitrix24 CRM Implementation

I'm in need of an experienced freelancer who can handle the entire Bitrix24 CRM Implementation for my e commerce business. We've been using a different CRM but see the need for change. - **Our focus**: We require Bitrix24 CRM for its strong customer support and service functionality. This will be the primary goal of the project. - **Team Size**: You will be implementing this for about 10-30 customer support agents who will be using the system. what we need : Bitrix24 CRM Implementation Implementation for bitrix24 designates a process of adding new or altering existing CRM features in order to make it a better fit for the needs of each particular business. Required CRM, includes Leads Pipelines, Contacts, and Companies. Create the required fields, Bitrix24 Form Integration for facebook ads, website and landing pages. Automation Includes LDR (Lead Distribution Role), Reminders Activity for Agents, Reminder Messages for Clients and Confirmation From.. Reports & Users Permissions, Social Media integration, Facebook Comment, Facebook Chat, Instagram Chat & Comment, Whatsapp Integration (only configuration), Mobile calls integration (only configuration) Integration, CRM Marketing, E-Mail connection, with automation roles to send emails. Excellent communication skills are also required to explain technical matters to our tech-lite team. Please highlight your previous work experience in this regard in your proposal for our consideration.