Urgent Housing Management Assistance Needed

I urgently need a proficient Housing Management Coordinator in the Luton, United Kingdom. To co-ordinate rent and service charge collection to ensure that all housing management income is collected effectively and processed through appropriate systems in a timely manner. To ensure the service achieves maximum occupancy through effective void and maintenance management and enforcing tenancy conditions. To ensure properties, whether owned or leased, and the surrounding environment is safe and secure; conducive for effective client engagement and support and also supports cohesive neighbour and community relations. To ensure health and safety and property maintenance standards are met. To ensure Service Level Agreements with 3rd party care and support providers are adhered to. To work as a member of an area team to provide an effective housing management service to clients of Stonham and 3rd party care and support services. Skills and Abilities  Experience of working within supported/social housing, property management or care/criminal justice setting.  Ability to develop and manage relationships with 3rd party care and support providers and superior landlords.  Experience of co-ordinating or developing other workers.  Experience of overseeing landlord and housing management duties, including re-letting of rooms, collection of rents and reporting and monitoring repairs.  Experience of taking formal tenancy action, up to and including court proceedings.  Basic understanding of housing law i.e. tenancies, evictions etc.  Ability to maintain confidentiality and professional boundaries, and to work on own initiative.  Ability to work within a case load management framework; participate in team and 121 reflective practice sessions and provide feedback and support to colleagues with the aim of continuous personal and service development.  Experience of working as part of a team and ability to work independently.  Ability to liaise with other colleagues and internal and external partners.  Basic knowledge of building maintenance, housing management and health and safety.  Ability to complete spreadsheets, and to follow set processes and routines.  The ability to use IT systems.  Good written and verbal communication skills.  Ability to work flexibly and to problem solve.  The ability to travel extensively and to have use of own vehicle.  Ability to uphold and implement values, policies and 4 ORGANISATIONAL CHART Business Contracts Manager Senior Client Services Manager / Client Services Manager Support Co-Ordinator – Level 3 Support Worker Level 2 Housing Management Worker Support Worker Level 1 Housing Management Co-ordinator L3 procedures.  Be able to implement safe practice in accordance with risk assessment processes.  Ability to recognise risk and implement safeguarding procedures and refer to statutory agencies where appropriate.  Ability to work independently without constant supervision is essential.  Ability to maintain confidentiality and work professionally in the workplace.  Good written and verbal communication skills.  Ability to manage difficult situations and to use initiative.  Ability to adapt to change and undertake self-development and training.  Ability to understand and work with diverse cultures  Ability to use computerised systems including word processing, email, spread sheets and databases.  Ability to manage a housing management caseload.  Ability to work within timescales and deadlines. Personal Characteristics  Work flexible hours (where applicable).  Full driving licence and access to car (where necessary for role).  Will be required to undertake lone working.  Commitment to implementing Anti-Discriminatory, Diversity and Equal Opportunities policies Please apply asap, the vacancy is an ONSITE work and only valid till 15/01/2024.