Description
1. First we are uploading buyer's order information into helpdesk system.
We collect this information from our internal website. e.g. [login to view URL], [login to view URL], [login to view URL] and others as well as from venues such as Amazon, Ebay, etc.
2. Buyer visits our website and performs 2 activities.
Activity 1. Check "Track your order" option to get order status.
Activity 2. Buyer may contact helpdesk operator via. medium such as online
chat, skype call or enquiry email. Helpdesk operator checks buyer's
information from the helpdesk system and accordingly helpdesk operator
replies to buyer via same medium.
3. We verify buyer information using buyer name, order id and email id.
4. We are looking for a individual/agency, who can create a Frontend and
Backend HelpDesk Support System Application.
Workflow/Process flow attached.
Hello,
To quickly introduce myself, I am with Core Techies who are functioning from last 6+ years, having expert developers in PHP. I have checked your posting and are pleased to submit the enclosed proposal for your review. Let me know if you want to see some sample of our work. Thanks
Ready to start as I understand the process. We can do it using PHP (web interface). Please start a chat so that we can discuss quickly to start. Thanks!