Call Center Director Needed

Hello, I hope you are well. I have a extensive experience of over 17 years in the US real estate and Virtual Assistant positions. I have worked for a Mortgage Co. based in West Palm Beach, FL, in loan resolutions and home retention positions tenure 4 years. I have also worked for a Miami based realtor and a Mortgage House based in North Carolina on FSBO / Expired listings for a tenure of 6 months, and my last position was with a National Real Estate Auction firm based in CA for Client and Asset Acquisitions tenure 4 years. 1)I have previously worked on CRM's like Costar, MOJO and Vulcan7(Real Estate Campaign's). 2)I have also worked on data research and data scrapping projects via costar, crexi, zillow and loopnet. 3)I can start asap I believe I can get the job done with utmost importance and due diligence. Thank you for reviewing my bid, and thank you for posting your project requirement.

With my extensive experience in customer service and call center management, I am more than prepared to take on the role of a Call Center Director for your company. Over my 5-year career, I have successfully managed several call centers, greatly improving operational efficiency and the quality of customer service provided. At 70 WPM, my typing speed can ensure that I act quickly with no compromise on accuracy while interacting with your clients and my impeccable command of English and Spanish will facilitate smooth communication across diverse audiences. My time-tested problem-solving abilities, critical decision-making skills, and knack for maintaining a high level of confidence under pressure are additional attributes that I can bring to your business. To top it off, my unmatched proficiency using a variety of call center software and technologies guarantees a seamless integration as well as efficient utilization of available resources. Moreover, my background in sales is something that truly sets me apart. Not only have I exceeded countless sales targets over the years but I’ve also been able to forge strong bonds with people within those industries through my unparalleled charisma. To sum it up, as a Call Center Director, I won’t just be managing; I’ll be leading by example and motivating the team to not only meet but surpass their targets driving transformative growth for your organization.

As CEO and founder of UBTCALL, UBTIS, and UBT since 2014, my role involves steering a team that is at the forefront of innovation in computing and call center services. We operate on a global scale in the UAE, Morocco, and Spain, overseeing substantial international accounts. Our skilled team, predominantly composed of full-stack developers, focuses on developing and securing over 7,000 websites while providing extensive technical and client support. In the realm of digital marketing, our expertise spans email, SMS, and social media, ensuring notable returns on investments. We have a team of multilingual experts proficient in languages like French, Spanish, English, Italian, German, Arabic, Dutch, and Portuguese, allowing us to cater to a wide range of international clients. Dedicated to offering uninterrupted service, we operate 24/7/365. Our management teams are always on hand to guarantee top-notch quality in every endeavor. It’s our insight into market trends and commitment to excellence that drive our worldwide expansion and success.

I possess all the skills and experience you’re looking for. My positive attitude,work ethicsand longterm goals align with the job requirements, making me a commiyyed and valuable asset to the company.

easy to speak in public, able to convey what is needed and invite people to join, I can also work under pressure, and easily interact with groups

I can contribute well in this work. I am a competent, disciplined person, and I am capable of good public speaking when dealing with consumers